Privacy Policy

This privacy policy describes how Open Door Visual collects, uses, and protects your personal information. We are committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

1. Information We Collect

  1. Personal Information: We may collect personal information such as your name, email address, phone number, and address when you contact us, request our services, or create an account on our website.
  2. Payment Information: When you make a payment for our services, we collect payment information such as credit card details or bank account information. This information is processed securely through our payment gateway provider.
  3. Usage Data: We may collect information about how you use our website, including your IP address, browser type, operating system, and the pages you visit.
  4. Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your computer and allow us to recognize you when you return to our website. You can disable cookies in your browser settings, but this may affect the functionality of our website.

2. How We Use Your Information

We use your information for the following purposes:

  1. To Provide Services: We use your personal information to provide you with the real estate visual marketing services you have requested, including HDR Photography, 4K Drone Footage, iGuide Virtual Tours, and Floor Plans.
  2. To Communicate with You: We use your contact information to communicate with you about your orders, respond to your inquiries, and provide customer support.
  3. To Process Payments: We use your payment information to process payments for our services.
  4. To Improve Our Website: We use usage data and cookies to analyze how our website is used and to improve its functionality and user experience.
  5. Marketing Communications: With your consent, we may send you marketing communications about our services, promotions, and other news. You can opt out of receiving these communications at any time.

3. Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  1. Service Providers: We may share your information with trusted service providers who assist us in providing our services, such as payment processors, hosting providers, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  2. Legal Compliance: We may disclose your information when required by law, such as to comply with a subpoena, court order, or other legal process.

6. Your Rights

You have the following rights regarding your personal information:

  1. Access: You have the right to access the personal information we hold about you.
  2. Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  3. Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  4. Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  5. Portability: You have the right to request that we transfer your personal information to another organization.

To exercise these rights, please contact us using the contact information provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

Open Door Visual reserves the right to update this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

9. Contact Information

If you have any questions about this privacy policy, please contact us at:

Open Door Visual
Hamilton, ON
[Your Email Address]
[Your Phone Number]